Heirloom quality custom bronze wedding bells

Sales Policy

Sales Policy: Due to the fact that we employ artisans who apply their craft to produce a custom product made especially for you, we require payment in full at time of order either by Master Card, Visa, Discover Card or receipt of a check. Once our work has commenced it is non-reversible and cannot be cancelled without charges. To ensure that we are building the product in accordance with your specification, we require you to provide artwork for the creation of your custom product or to approve artwork provided by us to serve as the approval to begin production. By placing an order with us you acknowledge and accept these terms.

Sales Tax: State law requires that we charge applicable sales tax to orders shipped to addresses within the State of Maine.

Delivery: Standard delivery of your custom built order is approximately 4-6 weeks from date of order placement. Actual delivery may vary depending upon the work load at the time you place your order. Anticipated delivery date will be confirmed at the time you place an order and expedite treatment of orders may be available in some cases. Your sales representative can assist you with special delivery needs.

Shipping: We ship our product via UPS Ground service unless otherwise arranged. Additional charges may apply for alternate carriers. Please note that UPS cannot deliver to PO Box addresses.

Shipping Damage: We personally inspect each product prior to packing and delivery to ensure it meets our high quality requirements. We believe our packaging of the product will preserve the product quality in transit to you. Upon receipt, please inspect your package for any apparent damage and report any concerns to the delivery agent immediately. If for any reason damage is incurred in shipment please also contact Bellingham Bell Company at 207-625-3020 for assistance.

Guarantee: We guarantee the structural integrity of our products. At our option we will repair or replace any product found to have failed or which contains structural defects at no cost. Each product is hand crafted and as such no two products are exactly the same. Minor product variations due to the artisan process will make the product uniquely yours. These minor variations do not constitute a claim for repair or replacement.

Download 2009 Brochure PDF (1.3MB)